The Hotel Division utilizes a specific mission statement to govern
the strategies, tactics and actions that are implemented by management
team members at both the corporate and field levels. This statement
of values and focus is refined each year in a collaborative process
involving personnel from all areas of responsibility. The statement
which is shown below helps to explain our key objectives. It demonstrates
the emphasis we place on balancing the interests of our guests, our
team members and the owner to maximize the interests of each.
B. F. Saul Company Hotel Division
Mission Statement
The mission of the B. F. Saul Company - Hotel Division Team is to
maximize the operational quality and financial performance of our
hotels, grow market share and enhance the performance, development
and satisfaction of our team members. Leadership is demonstrated in
three vital areas, each of which receives equal priority and emphasis:
Exceptional Guest Satisfaction
Aggressive Revenue and Yield Growth
Team Member Development and Satisfaction
Responsible Financial Management
Utilizing a collaborative management style, all team members are empowered
and responsible to act, executing strategies to achieve continuous
improvement. With our Quality Pledge as the foundation, effective
goal planning, financial incentive, performance appraisal and training
processes are aligned with this Mission Statement.
The organization demonstrates high ethical standards and sincere care
for our guests and team members. We consistently create mutually beneficial
relationships with guests, team members, business partners and our
local communities as the basis for long term success.
We will achieve our potential due to the superior effort, direction
and dedication of the Hotel Division Team.
